We are available Monday through Friday, 8:30am to 5:00pm (EST) at 800-563-1458 to answer any questions you may have regarding our products and service. Or email us by clicking here and we will respond promptly (during business hours).
Prior to your order being processed for shipment we will contact you to confirm all details. Should you decide at that point to change or cancel your order any payment or overpayment will be promptly refunded to you.
Shipping & Delivery
Shipping is free on orders over $600. If your order is less than this amount you will be contacted to approve shipping charges (if any) prior to your order being fulfilled. Product is usually shipped from our factory within 2 weeks of receipt of your order and you will be contacted should there be any reason for delay beyond this time.
Returns & Replacements
You may return items sold and fulfilled by Crate Designs Furniture within 7 days of delivery for a full refund, subject to the following conditions:
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